Adam

• Have enthusiasm
• Set clear expectations
• Hold accountability
• Create and celebrate early wins

• If a person micromanages another person, they are not properly managed/
• Try to figure out the underlying reason for micromanaging that person. Go after the problem.

• 4 positive feedbacks to one negative
• It is hard to meet this ratio, but strive for it

Positive feedback: be specific

Negative Feedback

• Always make it about the person's behavior, not about the person
• Facts first
• Make a request in the future: “I would apprecate next time…”

Be willing to accept feedback. Don't get tweaked by it, it lets you know where you stand!

• Facts
• Impact of that behavior
• Ask what do they think
• Make clear request

Feedback should be continual!

====